Privacy Policy

Effective Date: 01/11/25

Introduction

 We at Maninagar Dental Hospital (“we”, “us”, “our”) respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data in connection with our consultation service.

Information We Collect

  • Personal identification: full name, email address, phone number, address, country/state. pay.booksappointments.in

  • Health information relevant to the dental consultation: medical history, existing conditions (diabetes, BP, etc). https://maninagar.booksappointments.in/121

  • Payment information: transaction details, payment method, billing data (handled by third-party payment processor).

  • Technical and usage data: if you access our website or portal, we may collect IP address, device type, browser type, usage logs.

How We Use Your Information

  • To schedule and provide the consultation service, generate treatment recommendations, perform diagnostics (X-Ray) and manage follow-up.

  • To communicate with you: appointment reminders, confirmations, reports, special offers (if you opt-in).

  • To process payments and keep financial records.

  • To improve our services: internal analytics, quality assurance, staff training.

  • To comply with legal obligations (medical record-keeping, regulatory requirements).

Sharing Your Information

  • We will not sell your personal information to third parties.

  • We may share your data with:

    • Our dental and clinic staff involved in your care.

    • External service providers (payment processors, IT hosting) on a confidential basis.

    • As required by law (courts, health regulations).

We ensure that these third parties uphold confidentiality and secure handling.

Security of Your Information

  • We use appropriate administrative, physical and technical safeguards to protect your personal information from unauthorized access, disclosure, modification or destruction.

  • However, no system is completely secure; by using our service you acknowledge the residual risk.

Retention of Data

  • We retain your personal and health information for as long as necessary to provide services and fulfill legal obligations (medical records retention under Indian law).

  • After that period, we will securely delete or anonymise your data.

Your Rights

  • You may request access to the personal data we hold about you, ask for correction of inaccurate data, or request deletion (subject to legal and medical record-keeping obligations).

  • You may opt out of marketing communications at any time by contacting us at [your email/contact].

  • To make any request, contact us at: +91-85304-5025 (clinic phone) or [insert email].

Cookies and Tracking Technologies

  • Our website or booking portal may use cookies or similar technologies to enhance user experience. You can disable cookies via your browser settings, but that may affect functionality.

  • We do not aggregate or share cookie data in a personally identifiable way for third-party advertising.

International Transfers

If your data is transferred outside India (for example to a cloud provider), we ensure that adequate protections are in place consistent with applicable law.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated version on our website/portal and updating the “Last Updated” date.

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